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Customer Support

The online customer service is available from:

Monday to Friday, 9am to 5pm

Saturday - Sunday 9 - 5pm


Email: support@princesshighway.com.au

Phone: 03 9429 0000

Social & Ethical Compliance Policy

Our social and ethical compliance policy can be found here.

Currency Conversion

All prices on this site are listed using the AUD currency.

We provide an up to date foreign exchange converter in the top right corner of our site menu, so you switch to one of the following currencies:

  • GBP
  • CNY
  • NZD
  • USD
  • EUR

These foreign exchange rates are provided by Fixer.io, which is published by the European Central Bank.

The rates are updated daily around 3PM CET.

Although these rates are used to calculate the conversion between AUD and the selected currency, they may differ from the rates of what YOUR bank uses.
So please note that this may result in a slight difference of a few cents being calculated by your bank at the time of purchase.

If you are purchasing a Gift Card, it will be supplied in AUD and subject to future differences in conversion rates.

Birthday Discount Vouchers T&C's

  • Birthday Discount Vouchers are valid for two weeks only
  • Birthday Discount Vouchers can be used on full price items only, excluding instore and online gift cards
  • Birthday Discount Vouchers are not valid for use in clearance stores or in conjunction with any other offer and can only be redeemed in store with photo ID
  • Birthday Discount Vouchers are one time use only

Welcome Code T&C's

  • Discount off RRP
  • Excludes sale items
  • Valid for one month
  • Minimum order amount is $100AUD
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